At TempleHill Property Management Limited, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information via this website, how we use it, the conditions under which we may disclose it to others and what choices you have.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org, or via the other methods on our contact page. Date: 25th May 2018
1. About us
We are TempleHill Property Management Limited, a property management and residential lettings Agent that provides associated services in the UK.
TempleHill Property Management Limited is a company (Registration Number: 08230648) Our registered address is 49 High West Street, Dorchester, DT1 1UT.
2. How do we collect information from you?
We obtain information about you when you contact us to enquire about our services or enquire about a property for lettings. We hold information for ongoing management of properties and flats.
We also collect information about you if you leave a review on our website.
3. What information do we collect & how is it used?
3.1. Sensitive Data
3.2. Children’s information
3.3. Third Parties
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf (for example, contractors, utility providers home movers, referencing companies). We disclose only the personal information that is necessary to deliver the service.
The following table outlines the personal data we collect via our website and for what purpose. The table also outlines the 3rd parties the data is processed by or shared with, and how long the data is stored for:
|Name||What||Legal Ground||Purpose||3rd Parties||Data Retention|
|Website forms||Contact information||Contract||To allow initial and ongoing contact with prospective clients||Until request for deletion. Data may not be deleted if we are required to keep it to meet our legal obligations.|
|Reviews||Reviewer name and email address||Legitimate interests||To promote our business to website users.||Held within our website database provided by our hosting company||Until request for deletion.|
4. Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance.
4.1. Requesting a copy of your information
4.2. Updating or correcting your information
4.3. Deleting your information
4.4. Automated decision making
5. Use of ‘cookies’
Cookies & Related Technologies
We use the following categories of cookies on our website:
Social Media Cookies
These cookies allow you to share what you’ve seen on our website on social media platforms such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
You can find out further information at:
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
To protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following:
- Data minimisation
- Password best practice
- Security best practice concerning devices (PCs, laptops, mobile devices), online accounts, website hosting, physical access, and storage
- Staff training and accountability on data protection
A copy of our internal Data Security Policy is available on request.
7. Data Breaches
Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, TempleHill Property Management will promptly notify you of any unauthorized access to your personal information.
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).